Question 1

Do you work with my insurance company?

Accepted Answer

Yes, we work with all major insurance providers. We can handle the communication and paperwork to ensure your claim is processed smoothly and your vehicle is repaired properly.

Question 2

How long will repairs take?

Accepted Answer

Repair times vary greatly depending on the extent of the damage and parts availability. After our initial teardown and estimate, we'll provide you with a realistic timeline and keep you updated throughout the process.

Question 3

Do I have to use the shop my insurance recommends?

Accepted Answer

No. By law, you have the right to choose which auto body shop repairs your vehicle. You are not obligated to use the insurance company's preferred shop.

Question 4

Is there a warranty on your work?

Accepted Answer

Yes. We stand behind our craftsmanship with a lifetime workmanship guarantee on all body and paint repairs for as long as you own the vehicle.

Question 5

Will the paint match perfectly?

Accepted Answer

Absolutely. We use state-of-the-art computerized paint matching technology and premium paints to ensure the repaired area seamlessly blends with the factory finish.

Question 6

Can I get an estimate without an appointment?

Accepted Answer

Yes. Walk-ins are welcome during business hours for a free verbal estimate, no appointment needed. Outside regular hours, please call (615) 840-6160 first to make sure Mario is on site. For a comprehensive tear-down estimate on severe collisions, an appointment is best.

Question 7

How much does it cost to fix a dent in Nashville?

Accepted Answer

Small door dings and minor dents in Nashville typically range from $75 to $250 using paintless dent repair (PDR), which keeps the original factory paint. Larger dents that require body filler and repainting usually run $300 to $800 per panel. We give free verbal estimates with no appointment needed. Call (615) 840-6160 or stop by 491 Allied Dr in Nashville.

Question 8

Do you offer free estimates?

Accepted Answer

Yes. We provide a free verbal estimate for any walk-in customer during business hours, Monday through Friday, 8 AM to 5 PM. There is no appointment needed and no obligation to book the work. For severe collision damage that requires a tear-down to assess hidden damage, we recommend scheduling an appointment so we can dedicate the bay time.

Question 9

What is the difference between paintless dent repair and traditional dent repair?

Accepted Answer

Paintless dent repair (PDR) massages the metal back into shape from behind the panel, preserving the original factory paint. It is faster, cheaper, and ideal for door dings, hail dents, and small creases where the paint is not broken. Traditional dent repair uses body filler, sanding, primer, and color-matched paint, and is required when the paint is cracked, the dent is on a sharp body line, or the metal is stretched.

Question 10

Do you repair hail damage in Nashville?

Accepted Answer

Yes. Hail damage is one of our specialties. Most Nashville hail dents can be removed with paintless dent repair, often covered fully by comprehensive auto insurance with no out-of-pocket cost beyond your deductible. We work directly with all major insurers on hail claims and can typically return your vehicle within a few days for moderate damage.

Question 11

Hablan español en el taller?

Accepted Answer

Sí. Mario y Margarita Sevilla son los dueños y hablan español con fluidez. Atendemos a la comunidad hispana de Nashville desde hace años. Llámenos al (615) 840-6160 o pase por el taller en 491 Allied Dr, Nashville, TN 37211. Bienvenidos sin cita previa.

Question 12

Where is J & S Sevilla Body Shop located in Nashville?

Accepted Answer

We are located at 491 Allied Dr, Building 1, Suite 13, Nashville, TN 37211. The shop is just off Nolensville Pike, easily accessible from I-65, I-24, and I-440, and within a 15-minute drive of Antioch, Berry Hill, Brentwood, Oak Hill, Forest Hills, and Green Hills.

Question 13

Do you repair luxury and European vehicles?

Accepted Answer

Yes. We have extensive experience with BMW, Mercedes-Benz, Audi, Lexus, Porsche, Tesla, and other luxury makes. We use OEM-grade refinish products and computerized paint matching to preserve the factory finish, and we follow manufacturer-recommended repair procedures for structural and safety components.

Question 14

How does insurance pay for body work?

Accepted Answer

After your insurer assigns a claim number, we provide a written estimate, work directly with the adjuster on any supplements (additional damage found during tear-down), and submit final invoicing to the insurance company. You are typically responsible only for your deductible. We work with State Farm, GEICO, Progressive, Allstate, USAA, Liberty Mutual, Nationwide, Farmers, and all other major carriers.

Question 15

Can you match metallic, pearl, and tri-coat paint colors?

Accepted Answer

Yes. We use a computerized spectrophotometer to read the exact color of your existing paint, then mix a custom blend that accounts for fading, environmental wear, and the specific metallic, pearl, or tri-coat layer structure. Spray-out test cards are color-checked under multiple light sources before we touch the vehicle.

Question 16

Do you do frame straightening and structural collision repair?

Accepted Answer

Yes. We perform laser-measured frame straightening and unibody structural repair to factory tolerances. Our equipment can pull frames back into spec on most cars, trucks, and SUVs, and we document the before-and-after measurements so you and your insurer have proof the vehicle is restored to safe geometry.

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